ASSESSMENT ON HOW ORGANIZATIONAL MOTIVATIONAL STRATEGIES INFLUENCE QUALITY SERVICE PROVISION IN THE PRIVATE SECTORS IN TANZANIA:

A CASE STUDY OF ST. FRANCIS UNIVERSITY COLLEGE OF HEALTH AND ALLIED SCIENCES

CHAPTER ONE

BACKGROUND AND PROBLEM SETTING

1.0 Introduction

This chapter intended to give a brief explanation about SFUCHAS as the background of the study area, background of the problem under study, statement of the problem, both objectives of the study: general and specific objectives, research questions, significance of the study, limitations and scope of the study . The study was looking at “ how organization motivational strategies influence quality service provision in the private sectors.” A case study of St. Francis University College of Health and Allied Sciences (SFUCHAS).

1.1 The History of SFUCHAS

The idea of the establishment of SFUCHAS was the result of decision made by the Tanzania Episcopal Council (TEC), in regard of the need for the contribution of the Catholic Church in providing trainings for more Medical Doctors and other health experts in Tanzania due to the available situation on the shortage availability of qualified experts in the Health Sector.

SAUT Main Campus, in collaboration with Catholic Diocese of Mahenge, Ifakara Parish, together with other three institutions located at Ifakara (SFDDH, TTCIH and IHI), put the basis on the establishment of SFUCHAS. SFUCHAS is the second Medical College which is under the supervision of TEC after the Weill Bugando- Mwanza. This is also the first Medical College to be established within the Small City in the District.

In its fourth meeting which was held in November 2, 2010, TCU provided to SFUCHAS Temporary Certificate of Registration (CPR) number 30.

The first students to be registered at SFUCHAS were from the MD1 (46). Those students came from different parts of Tanzania and from both gender and different denominations. In November 28, 2010, the Holy Eucharistic Mass was conducted by the Honorable Bishop Agapit Ndorobo of the Mahenge Diocese for the Beginning of the Academic Year 2010/2011 and the studies started officially in November 30, 2010.

Vision of SFUCHAS

Ø To be an outstanding Catholic University by setting standards of excellence in health training, research and health care for the Rural Community.

Mission of SFUCHAS

Ø To transfer knowledge from one generation to another through teaching, advance and frontier of knowledge through research in Rural Community.

Ø To create a competent human resource with moral, spiritual and ethical values in Rural Tanzania.

Ø Delivery of quality services to the rural Community in Tanzania.

SFUCHAS Motto

Ø Discipline, Diligence & Excellence

Core functions

Ø Teaching, Research & Consultancy Services

SFUCHAS Values

In order to achieve its mission functions and transform the college into a respectable Tanzania institution, the college management is committed to ensure that the following values will be observed and upheld at all times:

i) Equity and Justice

The SFUCHAS management through its operations will ensure equal opportunity and exercise social justice and non- discrimination on the basis of gender, race, religion, political affiliation, disability or any other form.

ii) Professional standards, Ethical and Moral norms

The college management, staff and students will uphold the highest professional standards, ethical practices, respect for persons and human dignity.

iii) Academic Excellence

Academic excellence will be a corner stone in all teaching, learning and advancement of frontiers of knowledge as well as by delivery of quality and relevant public services to communities in the country, region and globally.

iv) Academic freedom

Academic freedom of expression, critical thought and enquiry through openness, transparency and tolerance will be upheld and emphasized.

v) Creativity

The college will work towards enhancing creativity by students and staff by enhancing entrepreneurial skills and capacity to work independently.

vi) Respect for and Abide to the Laws and Constitution of the Country

The College staff and students shall enhance citizenry through abidance to the Tanzanian Constitution and the law of the land

ACADEMIC PROGRAMMES

Currently the College offers the following programs:

i) Doctor of Medicine (MD): 5years

ii) Diploma in Pharmaceutical Sciences: 3years

iii) Diploma in Medical Laboratory Science & Technology: 3years

iv) Certificate in Medical Laboratory Science & Technology: 2years.................................